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Microsoft Dynamics 365 Customer Service review
SamikshaShetty
Consultant at Frequency Foundry
A stable and customizable product that provides excellent reports and insights
We are facing an issue with the duplicate detection rule. We have set up the rule. However, the solution is quite old, and the data collected is large. We struggle to use the detection rule for complicated records with similar names or email IDs with one or two different letters. We can work around it with customization. Management of data...
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