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Microsoft Dynamics CRM review

Marouan Bellioum
Marouan Bellioum
Cyber Security Program Manager at a financial services firm with 10,001+ employees
Cost-effective and easy to deploy, but they support is slow to respond to queries
The technical support from Microsoft is good, although they are not reactive. It takes a long time to answer. This is unlike SAP, which works reactively. When you deal with SAP, the answers are very fast. With Microsoft, however, we have the same SLA but it takes more time to answer.

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