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Microsoft Dynamics CRM review
reviewer1798299
Office Administrator at a transportation company with 11-50 employees
Reliable, easy to use, but more built-in reports needed
Microsoft Dynamics CRM could improve the built-in reports. The ones that are included are pretty generic unless you subscribe to Microsoft BI, which is an extra fee. They should offer the reports without having to purchase a separate subscription for Microsoft BI. However, the reports in Microsoft BI are fantastic.

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