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Microsoft Dynamics CRM review
Segun Babalola
Segun Babalola
Project Manager at a financial services firm with 201-500 employees
Enables us to have a 360-degree view of all our customer interactions
It's been very helpful in ensuring that we're able to provide the best of services and provide responses to whatever queries we get from all our customers. It ensures that there's continuity, and you don't have to start asking the customer about what happened. From CRM, you can easily see all the interactions and events in the record and...

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