free case study: Dennis Oo Jenn Ning's unbiased review of Microsoft Remote Desktop Services
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Microsoft Remote Desktop Services review
Dennis Oo Jenn Ning
IT Director at a comms service provider with 11-50 employees
Provides support and remote access to servers with easy integration
We use cloud remote support because we need to assist our customers. It allows them to connect from the web. It's designed to be faster but unsuitable for direct external internet connections. You must set up a VPN and password handling to effectively use it. We primarily work behind the firewall. Integration is straightforward because it...
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