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NetApp ONTAP review

SysEng5d16
Systems Engineer at a tech services company with 1,001-5,000 employees
It allows us to scale and grow as needed and also be flexible in the way we operate
It should be easier to put in tech support cases. For example, sometimes you have to call in for a bad disk. You have to stay on the phone for 20 minutes to speak to a person just to get a new disk. They should streamline the online support and chat. Most people wouldn't have this problem, but we have multiple site numbers we have to deal...

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