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NetApp ONTAP review
Architect at a retailer with 10,001+ employees
Since we have a hybrid solution, we can accommodate for the performance that we need
I would rate technical support as an eight of ten. Sometimes, we have had some delays, on holidays and weekends, getting the right resource for a specific problem. When we need to escalate an issue, there can be a delay when they have to find somebody. Besides that, our experience has not been bad.
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