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NetScaler review
Vitor Arruda
Vitor Arruda
IT Infrastructure Analyst at WEG
A stable solution that is not missing any features
We have a contract with the re-seller, who has good expertise. If they cannot fix the issue then they escalate it to Citrix, where the tickets are usually solved. Sometimes this takes a little longer because of the multilevel ticket priority. Ideally, it should be possible for the re-seller to assign it directly to level three.

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