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NetWitness Platform review
Product Manager at a tech services company with 11-50 employees
Provides a comprehensive trace investigation with the packet capture feature
Technical support has been quite a challenge. There are instances where you reach out to support, and the initial response is fast. When they get to experience what the problem is, we would expect them to be able to fix it on time, but then, we'd notice that there could be quite a lot of back and forth with customers in trying to get an...
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