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Nexthink review
Second Level Support Team Leader at a consultancy with 10,001+ employees
Enables us to implement intelligent hardware refresh purchasing and established a...
The most important factor is the data collection, and that's the simplest part of it. But what we do with that data, what is most useful, are things like experience scoring, hardware purchasing, and enhancing support services. The solution’s visualizations are very good. It's very easy to use them. We're currently developing a three-tiered...
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