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Lakshmana Kumar Si
Lakshmana Kumar Si
Technical Lead at a tech services company with 10,001+ employees
Real time analytics solution used to reduce ticket volumes and supports 13,000...
This is a proactive management tool and we make use of the metrics, dashboard creation and complete remote actions on end user machines. If the end user is experiencing issues with a hard disk, we know that capacity will be approximately 80%. We will then do rear triggering on the end user machines.

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