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One Identity Manager review

User:761226
User:761226
Consultant at a tech services company with 11-50 employees
Easy to customize with good support and provides default workflows
Items that can be improved in the solution include pricing, integration, support, and analytics. The update processes for hotfixes need improvement. There are bugs in the system, and even though there are not a lot, there's no information about it until you happen to stumble upon it and then talk to the support, and then the support informs...

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