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VP IT at a financial services firm with 11-50 employees
Automation reduces our FTE requirements and enables us to work on more interesting...
It is a complex product to use. Programming the schedules is complex. It does require training from OpCon. As an example, I went away for a week of training. The week after I came back from that, OpCon was onsite to set up our initial schedules. At that point, my systems administrator really took over. I should have sent him to the class,...
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