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OpenText ALM / Quality Center review
it_user302679
Manager - System Engineering at a comms service provider with 1,001-5,000 employees
the modules provide the fundamental processes to record scope, capture test cases,...
Customer Service: As a customer/client of a central VZ QA/ALM installation, the few times we have needed to be in direct contact with HP, they have been responsive. We had a better relationship, overall, with Mercury Software before their acquisition by HP, but that was several years ago now. Technical Support: Most of our technical support...

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