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OpenText Data Protector review
it_user330393
Director at a tech services company with 51-200 employees
Many of my clients have been able to remove tape drives from remote sites, but the...
Customer Service: Customer service is mostly through partner companies, so it depends on which partner you are dealing with. Technical Support: If you can get to the right support technician, it's good, but it can take a long time to escalate issues high enough in the organisation for them to be addressed.

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