free case study: an unbiased review of OpenText Service Manager [EOL]

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OpenText Service Manager [EOL] review

it_user398232
Manager, Utilities Applications at a financial services firm with 1,001-5,000 employees
Process Designer allows us to make modifications to certain attributes that will...
Customer Service: Our customer-vendor relationship is solid. We get the responses we need to stay productive. From a product perspective, we would like to get more traction of shaping the enhancements in future releases. A large part of that is ensuring we stay current. Technical Support: From a professional service perspective, it's...

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