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Infrastructure Support Technician at a financial services firm with 501-1,000 employees
We like the iOS app which lets us acknowledge issues or see warnings from our...
I wish they'd update the iOS app, which, I think, is the same version I used back in 2012 or so. It's always looked pretty much the same. As for the web version, things like the acknowledgements are better, but I'd rather use the iOS app because it's easier and quicker to acknowledge and schedule downtime. Also, I took their training for...
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