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Oracle CRM review
Narayan Kapali
Consultant Project Manager at a tech vendor
The wing-to-wing integration of the customer data provides an integrated view....
The application needs improvement in its usability aspects. Non-integrated applications such as Salesforce have been able to be more nimble; they provide more flexibility to adapt and interface with state-of-the-art social applications, mobile technology, and communication tools. Oracle CRM needs to make advancements in this area. The...
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