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Oracle Database review
it_user436155
DBA at a insurance company with 51-200 employees
It performs automatic backup recovery and database management, both of which are...
Issues are registered through their portal where we login our tickets. Sometimes, it's a bit slow and their response is a bit average unless it's Severity One, in which case the response time is really quick, about 1 or 2 hours. Otherwise, if it's Severity Three or below, it can probably take up to one day. Sometimes the development team...

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