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Oracle Fusion Service review

it_user621777
Technical Consultant at a tech services company with 10,001+ employees
Testimonial Review of Oracle RightNow CX
Basically, it is a suite built for providing services; the ability to connect to the customers is a highlight here by making use of all communication modes. A meaningful interaction with the customer in order to gather the utmost possible information to provide better solution makes the difference here. Features including Chat, Co-Browse,...

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