free case study: an unbiased review of Oracle Multitenant
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Oracle Multitenant review
DBA at a tech services company with 501-1,000 employees
Streamlines the cloning of databases and environments for us, takes half the time
I would rate technical support at Oracle a three out of five. They're good, but not good always. It's about finding the right, knowledgeable person to talk to. Response time is not that great. You have to say, "My production system is down." Sometimes we escalate it to our Account Manager, who's tied up with the Oracle Account Manager....
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