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PagerDuty Operations Cloud review

it_user369348
Infrastructure Systems Administrator at a printing company with 1,001-5,000 employees
It allows us to page the next on-call person when someone doesn't respond. In the...
When I first started at this company, we set up our AD for free on Mail Server, but it paged everyone who was on-call. Moreover, we couldn't make adjustments, such as adding and removing people. The result was that if you didn't respond to a page, the task wouldn't get done. With PagerDuty, if you don't respond to a page, the next on-call...

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