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PagerDuty Operations Cloud review
Staff Product Manager at a computer software company with 1,001-5,000 employees
Upgrades are straightforward; there are no major hassles.
Obviously, scheduling the calls is a valuable feature. We have a feature where there were three calls: primary one, primary two and primary three. If this guy doesn't pick up, it will respond a certain way; that's the most valuable feature. We use it on the weekends. If some customer escalates, I'll get a page, if my manager doesn't pick...
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