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Palo Alto Networks K2-Series review
reviewer904116
Technical Advisor to COO at a comms service provider with 51-200 employees
Stable and scalable overall but support is worse than most competitors
Most firewall companies offer similar products, like Fortinet, etc., but Palo Alto support is not as good as its competitors. Palo Alto is almost zero. If we have issues, they take anywhere from two days to a week to respond. I even wrote to their CEO because there was no response. When it comes to support, this is the worst company.

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