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Palo Alto Networks NG Firewalls review
Tijoy CI
Tijoy CI
Senior Network Security Engineer at a tech services company with 51-200 employees
The configuration is quite simple to understand, but the functionalities are limited
The local support is good. The response is slow when I try to reach out to technical support on the customer portal. It might be because the tickets I raised were P3 or P4 tickets. However, I do not get proper responses for P2 tickets either. I get a good response when I call support directly.

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