free case study: an unbiased review of Palo Alto Networks NG Firewalls
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Palo Alto Networks NG Firewalls review
Senior Pre-Sales Engineer at a tech services company with 1,001-5,000 employees
Security profiles and segmentation have enhanced on-premise network protection
Customer service is great. I always work with a support center, and they escalate issues to Palo Alto if needed. It depends on the support center, and sometimes, if there is a complex problem, it can take a while. However, most of the time, it is quite fast. I would rate it at eight or nine out of ten.
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