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Parallels Remote Application Server (RAS) review
it_user879249
Systems Administrator at a construction company with 1,001-5,000 employees
Easy to install agent, publish apps, but doesn't enable me to see what app a user...
* Customer support * Ease of end-user use Opening a ticket should be available from the actual RAS console. It is cumbersome to go to a portal, hunt around for five minutes for a link to open a ticket, answer questions meant to direct you towards FAQs instead of live support, then fill out information (license #, version #, etc.) which...

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