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Pega Platform review
Sidhartha Mohanty
Co-Founder and Chief Technology Officer at Areteans
Good automation, improves customer service, and offers an attractive ROI
Customers expect more out-of-the-box solutions. Right now, Pega is a platform on which you can build anything; as a platform, it's very powerful. However, what customers also expect is a quick turnaround. That is one area where they can improve. If they could create more business-friendly, customer-friendly solutions in the areas where...
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