free case study: Ahmed Emad's unbiased review of Pega Robotic Process Automation
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Pega Robotic Process Automation review
Ahmed Emad
Senior RPA Engineer at BBI Consultancy
Robots save time and customer support calls have become much easier
Pega tech support is not good enough. They have a form to speak to a representative. If I have a problem, I just post it. If someone else has the same problem, they can tell me how to solve it. The technical support is probably unique or related to a specific system. It will be for resolving a big problem.
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