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Planview Portfolios review

it_user644253
Planview System Admin/Project Coordinator IT PMO at a pharma/biotech company with 1,001-5,000 employees
The resource planning and tracking features are valuable. In project planning, the...
Customer Service: Customer service is hit and miss. GREAT front-end c/s; not so great once you're up and running. They have a difficult time determining, as do new customers, if an issue is a system error or knowledge gap. Most of their support team will not respond to requests for real-time conversations and the gap in email responses...

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