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Salesforce Marketing Cloud review
Ken Watson
Ken Watson
Vice President Information Technology at a financial services firm with 201-500 employees
Sending personalized emails to clients and prospects helps build our brand awareness
We would like an improvement to the 'Einstein Engagement Frequency'; the optimal range of emails that our subscribers will engage with. Then take action to suppress those who receive too many or send more to those receiving too few. Also, we would like a 'sandbox' for Marketing Cloud because only PROD exists today.

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