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Salesforce Platform review
Luís Silva
Luís Silva
Chief Technical Lead at Human Code
Enhancing business processes with automation and flexibility
There are improvements when you can integrate a multi-team process by automations. Many features in Salesforce allow you to automate processes. The trend right now is to use what they call out-of-the-box functionality with flows to optimize processes. This is the current trend. They are also starting to use artificial intelligence in agents...

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