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Salesforce Sales Cloud review
IT Director at a retailer with 51-200 employees
We have automated many of the manual sales processes. I'm waiting for the...
The technical support is the one area that Salesforce needs the most improvement. They are slow to respond, and in many cases you don’t get the help you need. There are different levels of support based on the license agreement, so make sure you know what you are getting, but don’t expect fast results except for the most basic questions.
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