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Salesforce Service Cloud review
it_user361941
Business Process Consultant at a renewables & environment company with 1,001-5,000 employees
We can give a specific weight on records like cases or leads and ensure that every...
It would be nice if there were several components to download from the app-exchange, like building blocks that we would just plug into the console. As previously stated, the out-of-the-box console looks nice and has some powerful standard functionality, but is nothing like you see in demos. It would be great If there was a package...

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