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Salesforce Service Cloud review
Sales Consultant at a tech services company with 1-10 employees
Helps businesses manage and resolve customer inquiries and issues
The initial setup was difficult and it took almost three months. Subsequently, after the implementation, we had all the processes in place. The standardization of the processes took around six months due to data standardization efforts. From the initiation of process customization, it took us approximately nine months to complete. There...
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