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Salesforce Service Cloud review
SaurabhSingh4
Data Analyst at Wespath Benefits and Investments
Service Console for agents provides essential information for efficient case...
Service Cloud offers almost all the features that service professionals and teams need. It's rich in features. Salesforce Service Cloud offers several notable features. It includes robust case routing, escalation capabilities, entitlement mapping, and entanglement rules. Additionally, it supports Computer Telephone Integration (CTI), which...
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