free case study: Marcos Luján's unbiased review of Salesforce Service Cloud

Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.

Download this FREE CRM Customer Engagement Centers case study, based on Marcos Luján's UNBIASED USER EXPERIENCE with Salesforce Service Cloud:

Where should we email your case study?






Verify your phone number
Didn't receive your code? Resend
Salesforce Service Cloud review
Marcos Luján
Marcos Luján
Salesman at Manacor
Supportive analytics features but needs to improve in the area of pricing
The product was fine, and it improved my company's customer service response time. I don't remember using the AI capabilities of Salesforce Service Cloud, but I do know that such functionalities were used in Microsoft Dynamics 365 CRM. The product's analytics features support our company's service improvement strategies greatly and...

Since 2012, we've had 815,854 professionals use our research.

As seen in