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Salesforce Service Cloud review
Richard Mottershead
Richard Mottershead
Enterprise Architect at a non-profit with 501-1,000 employees
Offers feedback input to CRM systems instantaneously and provides operational...
There are some issues with backend connectivity in Salesforce Service Cloud. For example, connecting it with your phone is troublesome. I expect the backend issues with the solution to get resolved before our company goes live with Salesforce Service Cloud. The integration capabilities with varying phone operating systems should be...

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