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Salesforce Service Cloud review
Senior Sales Engineer at a tech services company with 5,001-10,000 employees
Used to to check activities and manage customers, but its user interface could be...
I would recommend the solution to other users. It's a daily tool, and you need to be able to look up things quickly. Hence, a bit of training is definitely recommended. Salesforce Service Cloud is worth the money. The solution is powerful and its information density is pretty high. Overall, I rate the solution a seven out of ten.
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