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Salesforce Service Cloud review

reviewer1167606
Business Intelligence & Analytics Manager - Global Virtual Sales & Engineering at a tech company with 10,001+ employees
Used as CRM to pull data, update business opportunities, and support the sales team
Salesforce Service Cloud and Power BI serve different purposes. Salesforce is a CRM platform designed for customer relationship management, while Power BI and Tableau are business intelligence tools used for data visualization. Salesforce facilitates customer registration and management, integrating with other platforms to provide a...

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