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SAP CRM review

reviewer1724451
SAP HCM Professional at a financial services firm with 201-500 employees
Effective management features, reliable, but difficult customization
The implementation of SAP CRM is complex sometimes. Our team cannot deal with some functions in the solution. We have some trouble, some aspects are not as easy to fix as some other CRM systems. If someone takes training and understands how the processes and functions work, it will be very easy.

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