free case study: Dinakar Mutnuru's unbiased review of SAP CRM
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SAP CRM review
Dinakar Mutnuru
SAP Basis Consultant at Experis US, Inc.
Great support and easy to set up but can be quite expensive
I read somewhere that SAP has ceded space to Salesforce in this area. I have heard SAP has stopped developing SAP CRM further. We would like to see them offer lower pricing. There are other solutions in the market that will provide effective solutions at a much lower price. CRM is costlier than its competitors.
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