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SAP CRM review
Musa Ndlovu
Musa Ndlovu
CLO at a financial services firm with 10,001+ employees
Offers ability to use call function modules, customization but challenges when...
SAP CRM solution will not be supported going forward. We are moving to the cloud and any improvements made to the current solution will not add much value to what we are doing. We will not be looking at CRM post-2027. However, there are quite a lot of missing parts in SAP CRM, which is why we do a lot of customization. Not everything is...

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