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SAP CRM review
StefanRottwinkel
StefanRottwinkel
Global Key User CRM at Weidmüller Interface GmbH & Co. KG
Offers 360 degree view and useful for customer service improvement
We use SAP CRM for customer service improvement. The main idea is to make sure our team has the right information when talking to customers. This helps them process things like price approvals for quotes faster. The goal is to make the product more efficient, and faster, and, in the end, provide better customer service. In general, it's not...

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