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Sauce Labs review
Senior Software Test Automation Engineer at a tech vendor with 10,001+ employees
Easy scaling to multiple web platforms. They still have platform-specific issues,...
1. They still have very slow support and ask many excessive questions before starting to fix the issue. When we submit tickets in their reporting system, we expect them to start tracking down the problem as soon as possible. Instead, it looks like they ask standard questions just to delay work to a few days. E.g. 1st day: "Could you confirm...
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