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Technical Implementation Manager at a comms service provider with 51-200 employees
The solution we previously used was fairly difficult to use for monitoring and...
We now have a solution that lives on our customers’ sites. It actually pulls in the data real time and gives us the proper alerts when we need them. The dashboards give us an added level of service offering to our customers. The key features that we really appreciate are * The built-in monitoring templates are very good for video. * The...
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