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SCSM review
Configuration Manager, MPE USARUER, G3, MCSD at a tech services company with 10,001+ employees
Provides the reports we need to keep on top of fulfilling service requests
I have not made up my mind about what really needs to be improved. Overall, I am pleased with it mostly because it supplies the reports I need. As far as other features, it performs what I need it to do. Probably the price and configuration could both be a bit improved.
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