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SCSM review
Tariq Khan
C5ISR IT Consultant at a construction company with 501-1,000 employees
Good flexibility and integration abilities but the interface needs improvement
In SCSM (System Center Service Manager) there is a need to be cognizant of the management of the CMDB (Configuration Management Database). It needs to be improved. My initial base experience for alarms was BMC Remedy, and that works really well. From that example, I could see the concept of what the CMDB does but also what it was not doing....
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