free case study: Basem Ismail's unbiased review of SCSM

Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.

Download this FREE Help Desk Software case study, based on Basem Ismail's UNBIASED USER EXPERIENCE with SCSM:

Where should we email your case study?






Verify your phone number
Didn't receive your code? Resend
SCSM review
Basem Ismail
Basem Ismail
Solutions Architect at Nile
A stable ticketing system but it is difficult to deploy and the interface needs to...
This solution has been difficult to deploy in some cases. The length of time required depends on the customer's requirements and needs. If there are a lot of customized workflows then it is going to take longer. I would say that the average time to deploy is about two weeks.

Since 2012, we've had 832,138 professionals use our research.

As seen in