free case study: Massimo Boano's unbiased review of ServiceNow CMDB
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ServiceNow CMDB review
Massimo Boano
Chief Operating Officer at Solve.It
Useful for trouble ticketing and managing the entire IT asset, and provides a very...
An area for improvement in ServiceNow is the reporting because there are reporting features that would be better when done within the platform, rather than having to buy the performance analytics model. There is a greater difference between the dashboarding that you can do from the platform versus what's on the performance analytics model....
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